One of the usual reasons to get a hosting server of your own is that you shall have full control over the software environment and you can install anything you need. This will enable you to run applications which need specific software in order to be present on the hosting server, which is not possible with a shared web hosting server in which you can install software only within the account, but not on a root level. If you aren't very familiar with this sort of matters, however, you may experience problems due to the fact that managing a server of your own is different from managing a standard shared web hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, thus our administrators can handle different tasks which should be performed or can resolve many problems that you may come across.

Installation and Troubleshooting in VPS Servers

The upgrade could be obtained for any one of the VPS server plans irrespective of the Operating System and Control Panel that you've picked or the task that you need to be performed as our administrators will assist you with anything relevant to the software on the server. This includes, but is not limited to, setting up third-party programs, setting up server options, troubleshooting scripts in case they do not work properly, etc. The upgrade includes 60 minutes of work and if a certain task requires less time, the remaining minutes will be available for the future and shall be listed inside the VPS billing CP. You could use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which supplies half an hour of custom work on your server. In this way, you may work on your web sites without having to worry that you won't be able to use some application or losing time on technical issues.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the dedicated service that we offer at any time that you need it. In case you need some custom work from our admins as soon as your hosting server is set up, you can acquire the upgrade during the hosting server signup process, or when you need something to be executed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 1 hour of work from our admins on your hosting server, so if you face any difficulties to install a third-party software or some application gives errors and does not work the way it ought to, our experts shall aid you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is suitable in case you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it provides.