Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Warranty

  • Each ticket that you submit to the technical help and support Dept will be attended to in about 60 minutes. The normal issues are going to be addressed right away. Nonetheless, if the service question you have posted needs help from an experienced administrator, we are going to address the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Expert Tech Help And Support Service

  • We deliver 24 hours a day customer support by using a turbo–fast ticketing system included in your Control Panel. You can easily email us at any time about any of the applications that come pre–installed on the virtual server, such as the chosen Linux distribution, the server administration panel and our custom designed Web Hosting Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Hosting Control Panel that is offered completely free along with your virtual server, you’ll discover an educational Help zone, consisting of all you need to know about working with your web sites and software packages. We have incorporated a wide selection of how to reports and video guides that display the general website management responsibilities in an understandable fashion.