Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance crew is educated to instantly address all of our shared website hosting clients’ issues and help requests. Via our ticketing system, it will be possible to send your question and a support team representative will likely return to you in less than maximum one hour. In fact, practice indicates that the general resolution time is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time needed. Our staff of professionals will undoubtedly be on–line for you 24x7x365 to react to all your problems and to remedy any problem you will likely have. You can easily open a customer assistance ticket from your Web Hosting Control Panel or send us an e–mail anytime. In addition, on working days, you could ring us or take advantage of the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel delivers a comprehensive knowledge base that is integrated into all sections. In each part, you will find a Help button that will load for you a variety of step–by–step courses on how to use a selected element or carry out a particular action. Moreover, we have crafted short training movies so you’re able to get a better idea of the Control Panel’s interface.