Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center integrated into your Web Hosting Control Panel features a collection of help articles and regularly asked questions. Aimed towards resolving any common problem that you could possibly chance upon, they are contributed by our support team of expert technicians.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a collection of educational video tutorials that visually show how you can rectify a common issue connected with your shared website hosting account. You’ll find the video lessons in the Help section.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7 tech support service and feature a one–hour support ticket response guarantee. Our experienced techs will be online 24–7–365 and will settle any issue that you could stumble upon within maximum 1 hour after the trouble ticket submission. In most instances, a response will be given to you within twenty minutes.